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VoIP is the technology that makes voice communication over the Internet possible; the primary advantage of VoIP over regular phone service is cost savings This book explains in simple terms all the current options for VoIP and converged telecommunications, enabling readers to understand and implement these new technologies in their businesses as well as in their homes Features useful case studies demonstrating how to implement VoIP in varying scenarios for both corporate and consumer customers Sharing his experiences in VoIP and converging technology over the past 24 years, Timothy Kelly shows how to use new converging methods in order to achieve more bandwidth, better quality of service, and significantly lower costs